Fee's and Funding

Wisteria House accepts funding paid by Plymouth City Council with an additional top up paid to the home. Using Plymouth City Council fee category system from April 2022 to April 2023, Plymouth City Council would pay Wisteria House direct the following amounts - 'Standard' £617.00, 'Enhanced' - £656.00 and 'Complex' - £683.00, each category would be based on the number of care hours required to support an individual.  

    From April 2022

For all bedrooms (or fee's paid part by Plymouth City Council and part private top up) the fee's will depend on the room available at that time and the assessed needs of the individual. At present our small bedrooms start at £800.00, for a small bedroom with ensuite £825.00, for a medium sized room with ensuite £850.00, for  a large bedroom with ensuite £900.00 and for a double room used a single room, £1,200.00.

Additional charges for individuals who require more assistaance than usually antcipated for a residential care home, most additional fee's are for assistance with individual's mobility. For example an individual who requires one member of staff to assist with all transfers/mobility there is an additional £75.00 per week, if an indivudal requires one member of staff to assist for a long period of time an additional charge of £100.00 per week. If an individual requires two members of staff to assist with all transfers it is additional £150.00 per week. If an individual requires support for long periods during the night an additonal £150. For full assistance with meals this would be calculated upon staff time required.

Wisteria House charges the weekly fee rate whilst a resident is in hospital and 'reserves the right' to charge the agreed weekly fee rate whilst we are awaiting for the bedroom to be cleared of personal effects at the end of the placement.  Wisteria House also reserves the right to invoice for the disposal of all unwanted personal items left in bedroom.   

To have a further understanding of each indviudal's fees please do not hesitate to ask the registered manager Carole Ham.

All private fee's and top ups are charges at one month in advance.

I have owned Wisteria House Stoke for approximately 23 years and Wisteria House Plymstock for 5 years and to date all yearly fee increases have been in line with Plymouth City Council yearly percentage fee increase, normally increased in April in each year.

For funding paid by Plymouth City Council or Continuing Health Care (CHC) your social worker will be able to explain further. 

    Extra costs

Toiletries, hairdressing, clothing, outside entertainment (singers, minibus trips, etc), chiropodist, taxi’s (normally to and from hospital appointments), staff time to appointments outside of the home, alcohol, takeaways, personal telephone to bedroom, Sky television, inappropriate or insufficient continence aids supplied or not supplied by the NHS, etc are all charged as extra costs.

Last year most people did not exceed £30 per week. This amount varies from person to person, for instance ladies who have a perm and regularly have their hair set each week and men who like to drink alcohol will incur higher costs. If a fixed amount is required this can be arranged, to allow for individuals, families and friends to budget accordingly.

Wisteria House does not make a profit or charge for the assistance with any extra costs incurred.