Recruitment - Ethos and Beliefs
Here at Wisteria House we want the staff team to feel proud and worthy of the care that they offer and receive. Receiving a compliment or getting noticed by any of your working colleagues is fantastic and rewarding but a smile or a hug from the people who live in the home, we feel is one of the best parts of our working and caring role.
Although families can be generours with their compliements, but on rare occasions we feel that some families can treat the staff team in a way we feel is not acceptable, please report this to any of the Leadership team and we will firmly address this issue. We would not want this to happen to anyone, we do want you to have postive feelings about your chosen working role in life.
Safety of the individual living in the home and the staff team is paramount, the Registered Manager for Complaince, Leanne Gale's main duty is to ensure that we have:-
"Sufficient well trained staff to safety meet the need of the people living in the home".
So if you feel we do not have sufficient staff, ineffective training, inappropriate equipent for you to safely carry out your role you must let management know. Leanne will endeavour to get this fixed as soon as possible. We would not like you to feel overworked, stressed, and definately not receive injury to yourself or the people living in the home which could have been prevented.
Owner Louise, has always had strong beliefs that the staff team should feel empowered, they should be involved within the decision making of the home. The Leadership team have embraced this ethos surrounding empowerment and have grown in their Leaderhsip skills for the benefit of all concerned, this has been a journey of improvement and continues to flourish each year. Each of the Wisteria Homes are managed slightly differently this is down to the empowerment from each staff team.
We all like to see and feel a part of a happy staff team, we encourage and reflect constantly on team spirit and working in a supportive environment, we hope you do too. For all staff wishing to progress within their chosen care career path, we reflect carefully on how each member of staff is supportive to all of the staff team. For example we like to lead by example - all managers at Wisteria, Plymstock take a fair share of working at weekends, bank holdiays and over the Christmas period. We do not employ anyone who is not willing to be supportive of others. Upon asking the staff team what do you think are the benefits of working at Wisteria House are, one of the replies that frequently came up was an approachable leadership team.